What We Collect and Why We Use It
When you open an account with us, we collect the information you provide directly — your name, contact details, date of birth and payment method identifiers such as your registered bKash or Nagad number. We also collect transaction records each time you deposit or withdraw via
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Rocket, Nagad or bKash, because we need those records to process your payments, verify your identity and meet obligations under applicable law. Beyond your account form, we gather data about how you browse and use the platform — pages visited, session length, device type and your
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approximate location based on IP address. We use this to keep your account secure and to improve how the platform works on mobile. We do not sell your personal data to third parties for their own marketing. Where we share data — such as with payment
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processors handling your bKash or Nagad transfers — we do so only to the extent needed to complete your transaction. Your data is stored on secured servers, and access is limited to staff and systems with a clear operational need. Retention periods depend on the type
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of data: transaction records are kept as long as required by financial compliance rules in the applicable jurisdiction, while general account data is held for as long as your account remains active and for a defined period after closure. Use of this platform, including all data
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processing described here, is subject to your local law and the eligible regions where this service operates.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.